Every person in Delaware’s correctional facilities now has access to a personal tablet, thanks to a new program announced on Nov. 21. This is an upgrade from the previous system where six inmates had to share one device.
The tablets are provided by ViaPath Technologies at no cost to taxpayers. The company makes money through charges for services like news, sports, and personal communication that inmates or their families pay for.
According to the Department of Correction (DOC), over 4,600 inmates can now use these tablets, which don’t connect to the internet. The program was fully rolled out by October.
Why It Matters
DOC Commissioner Terra Taylor called the program a “huge” improvement. She said it helps inmates stay connected with their families and communities while also providing access to resources like education, job training, and life skills.
The tablets also help the correctional system run more smoothly by reducing wait times for shared equipment, which previously caused tension among inmates.
How the Tablets Are Used
- Inmates can use the tablets when they are not busy with daily programs, work, or training. For example, at one facility that focuses on substance abuse treatment, inmates can only use tablets in the evening after completing their daily programs.
- Tablet use is monitored. Phone calls, video visits, and messages are reviewed by security staff to ensure safety.
Features of the Tablets
The tablets offer:
- Free access to educational apps, a law library, job and life skills training, and faith-based materials.
- Free and paid access to books, audiobooks, and other media.
- Paid access to phone calls, video visits, games, music, and movies.
- Accessibility features like captions, adjustable font sizes, and language translations.
Background on the Program
The DOC first started using tablets in 2019. This expansion brings them to more facilities, improving access for all inmates. ViaPath Technologies handles the system entirely at its own expense, including providing and maintaining the tablets.
Family and friends can also add money to an inmate’s account for paid features like video calls and messaging.